Common errors and potential solutions are listed below. This troubleshooting table will be expanded over time.
Request help if the issue you are experiencing is not listed below and you need additional assistance.
Issue | Potential solution |
|---|---|
Error related to file name (e.g., invalid assessment type or invalid district id). | View file formatting page for file naming conventions. |
Zero matching student records found in ODS for file. | Make sure that the students who are listed in the assessment file are current students so they will match the students in your student information system. |
File header format error | View the text files on the file formatting page for the required format for each assessment type. |