Exploring the data
After crafting a question that will drive your cycle of inquiry and collecting data related to that question, the next task is to analyze that data. It is important to note that these steps may be cyclical rather than linear in practice. During the data analysis process, teams will often discover that they have questions that will require additional data collection.
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Identifying root causes
After the initial exploration of the data, the team might want to dig digger to delve into the root causes for issues that emerged. Two protocols that could be particularly helpful with root cause analysis are:
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